Improving Diagnostic Safety by Engaging Patients and Families

This webinar will explore simple strategies that practices can adopt to improve diagnostic safety through partnering with patients and their families. We will review a diagnostic safety agenda setting tool and an active listening with reflective practice training for providers. Dr. Smith will explore challenges to implementation and strategies to overcome them.

Objectives:

• Identify and describe common pitfalls to diagnostic safety
• Apply the principles of active listening and reflective practice in support of diagnostic safety
• Engage patients and their families in co-creating a diagnostic safety-oriented visit agenda